At phace, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gambling a healthy form of entertainment — never a problem.
phace takes responsible gaming seriously. Here's what that means in practice for our players across the Philippines.
phace verifies every player's age during registration. No one under 21 years old is permitted to open an account or access any games on the platform.
Set daily, weekly, or monthly deposit and loss limits directly from your phace account settings. Limits take effect immediately and can only be lowered — not raised — without a cooling-off period.
If you feel you need a break, phace offers self-exclusion periods from 1 week up to permanent exclusion. During exclusion, your account is locked and you cannot access any games or promotions.
phace can send you session time alerts so you always know how long you've been playing. Set your preferred reminder interval in your account settings to stay aware of your gaming time.
Enable reality check pop-ups that show your net win/loss position at regular intervals during gameplay. Staying informed helps you make better decisions about when to stop.
Our responsible gaming support team is available 24/7 via live chat. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always just a message away.
phace gives you full control over your gaming activity. All tools are free, easy to use, and available directly from your account dashboard.
We know that for most players, online gaming on phace is a fun way to unwind after a long day — whether you're spinning slots, playing bingo, or trying your luck at live dealer tables. But we also know that for some people, gambling can become more than just entertainment.
That's why phace has built a comprehensive set of responsible gaming tools that put you in the driver's seat. You don't need to contact support to set limits — everything is accessible directly from your phace account settings, available 24/7.
These tools are not just features — they are part of phace's core commitment to every Filipino player who trusts us with their gaming experience.
Cap how much you can deposit per day, week, or month. Reductions apply immediately; increases require a 7-day cooling-off period.
Set a maximum amount you're comfortable losing in a given period. Once reached, phace will prevent further play until the period resets.
Control the total amount you can wager per session, day, or week — separate from your deposit limit, for finer control over your play.
Take a short break from phace for 24 hours, 7 days, or 30 days. Your account is temporarily suspended and all marketing is paused.
Exclude yourself from phace for 6 months, 1 year, 5 years, or permanently. During exclusion, your account is fully locked and cannot be reopened early.
Review your full gaming history, including all bets, wins, losses, and session durations, directly from your phace account dashboard.
Gambling should always be a choice — not a compulsion. Know the warning signs.
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, which is why it's important to check in with yourself regularly about your gaming habits on phace or any other platform.
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help. phace encourages all players to be honest with themselves — there is no shame in asking for support.
Answer these questions honestly to check in on your gaming habits.
Have you ever gambled more than you intended to in a single session on phace or elsewhere?
Have you ever felt the need to bet more and more money to get the same level of excitement?
Have you ever tried to win back money you lost gambling, and ended up losing even more?
Has gambling ever caused problems with your relationships, work, or finances?
Have you ever hidden your gambling activity from people close to you?
Have you ever felt anxious, depressed, or guilty after a gambling session?
If you answered yes to two or more of these questions, we strongly encourage you to use phace's self-exclusion tools or reach out to our support team. You can also contact a professional counseling service for confidential help.
Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals aged 21 years and above. phace enforces this strictly.
Every new phace account must complete identity verification before making a deposit or playing any game. Valid Philippine government ID is required.
If phace discovers that a player is under 21, the account is immediately suspended, all funds are returned, and the case is reported as required by law.
If you are a parent or guardian, we recommend using device-level parental controls to prevent minors from accessing phace or any other online gambling platform.
PAGCOR Compliance: phace operates in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) regulations, which include strict age verification requirements and responsible gaming standards for all licensed online gaming operators in the Philippines.
Self-exclusion is one of the most powerful tools available to players who need a break. Here's exactly how it works.
You are never alone. These organizations provide free, confidential support for problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation maintains responsible gaming programs and resources for players affected by problem gambling. Contact PAGCOR directly for guidance on exclusion registries and support programs available nationwide.
The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions. Filipino players in Metro Manila and nearby provinces can access in-person and hotline support services.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held in Manila, Cebu, and Davao.
phace Support: Our responsible gaming team is available 24/7 via live chat on the phace platform. If you or someone you know needs help, please reach out — our team is trained to assist with self-exclusion, limit-setting, and referrals to professional support services. Contact us at [email protected]
Responsible gaming is about making smart choices every time you play on phace.
Decide how much you can comfortably afford to spend before you open phace. Treat it like entertainment spending — once it's gone, stop playing.
Decide in advance how long you'll play. Use phace's session reminders to keep track. Taking regular breaks helps you stay in control and enjoy the experience more.
Think of phace as entertainment, not a way to make money. The house always has an edge — enjoy the games for the experience, not the expectation of winning.
Avoid gambling when you're stressed, upset, or tired. Emotional states can lead to poor decisions. Take a break, have a coffee, and come back when you're in a better headspace.
If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept the result and come back another day.
If gaming is starting to feel like more than just fun, talk to a friend, family member, or professional. Reaching out early makes a big difference.
phace is here for the wins — big and small. But we're also here to make sure every Filipino player has the tools to keep gaming fun, healthy, and within their control. Explore phace responsibly.
21+ only. Gambling can be addictive. Play responsibly. If you need help, contact our support team anytime.